There is growing awareness of the depletion of nutrition in our foods and the desire to add nourishment to our everyday food. However, there are very few options available today. Whatever is available is either in a form that is inconvenient, or even compromises on taste.

It is to address this need that Swaadika was founded. It is the brainchild of four professionals who were faced with this seemingly uphill task of making everyday food healthier.

Our belief

We are driven by our vision : 'To add health to every meal'.

Our Promise : The magic trinity

We believe that health, taste and convenience: the magic trinity can and should come together. We strive to achieve this by reviving traditional recipes and delivering them to you in a form that is healthy and hassle-free... making sure that the daily diet gets a boost of taste and health.

Our philosophy

We believe that traditional recipes have the answers to modern health woes. Which is why we revive traditional recipes and reengineer them to make them convenient and suited for modern times. Every single product from the Swaadika stable is the result of this painstaking search for traditional recipes.

Our product team works with local farmers for all the ingredients we use. This ensures that the ingredients match our stringent quality benchmarks and the farmers get a fair price for their produce.

We take great pride in saying that both the recipes we create and the ingredients we use are locally sourced.

Unlike most web sites that have special rules and lots of fine print, 'Swaadika Health Staples Pvt Ltd' has a transparent and clear shipping policy for all orders placed on our website. We at Swaadika Health Staples Pvt Ltd, understands that getting your products quickly is important to you, so we make every effort to process your order quickly.

We offer FREE Shipping (on orders worth more than Rs. 800) and our logistic partners 'FedEx Express' and 'Aramex India Pvt Ltd', deliver your order in good condition, and always on time as promised by us on our website.

Shipping Chart


No. Of Packs in a Single Order
Shipping Charges

1

Rs. 70

2

Rs. 80

3

Rs. 97

4

Rs. 47

5

Rs. 62

6

Rs. 62

7

Rs. 62

8

Rs. 62

Shipment Time Frame:

Orders received during the course of the day will be dispatched before 5pm of the next working day. Orders will not be dispatched on Sundays and Government/Local Holidays.

Shipping Alert:

We will provide details of shipment via email alerts/SMS along with tracking number to the customer. Customers can also login into India Post and track the shipment and know its status.

USP-We have a record shipping time of 4 working days for most of our shipment:
Tracking Of Shipment

We will provide details of shipment via email alerts along with tracking number to the customer. Customers can also login into their account and track the shipment and know its status.

Shipping Destination

We will deliver anywhere in India.

RETURNS

Returns are Made Easier!
In case you wish to return your order, we will review and honour returns up to 7 days from the date you received the item(s).
Returns will only be accepted on unworn and unused merchandise.

How To Return The Products?

Email at info@swaadika.in with your order number and item code you wish to return.
We will notify you by email once we've received and processed the returned item(s). All items will be inspected upon return. Please allow 15 working days from the receipt of your returned item(s) for us to process the return and give you store credit.
Some items are not eligible for return. You will find information about whether an item is returnable under the "Delivery & Returns" section which is found on each item page.
Upon approval of your request, simply pack your item back in the box in which it arrived and be sure to include all packaging materials and courier the items to address given below.
Email us the tracking number so that we can track the returned order.
The goods are your responsibility until they reach our Warehouse. 'Swaadika Health Staples Pvt Ltd ' is not responsible for any items that are returned damaged.
All India Order returns are sent to our Bangalore office:

#20, GHBCS Layout, 11th Cross
3rd Stage, 1st Block, Basaveshwar Nagar
Bangalore 560 079.

CANCELLATION, EXCHANGE AND REFUND POLICY

Cancellation By SHSPL:

There may be certain orders that SHSPL is unable to accept and must cancel. SHSPL reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever, without assigning any reason to the User. User must accept and undertake that the same is acceptable and he/ she/ it will not contest/ raise any dispute on the same. The situations that may result in cancellation of User's order includes, without limitation, non-availability of the product or quantities ordered by User, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by SHSPL's credit and fraud avoidance department; SHSPL may also require additional verifications or information before accepting any order. SHSPL will contact the User if all or any portion of User's order is cancelled or if additional information is required to accept the User's order. If the order is cancelled after credit card has been charged, the said amount will be reversed back in User's credit card account.

Cancellation By The User:

In case of requests for order cancellations, SHSPL, at its sole discretion, reserves the right to accept or reject requests for order cancellations for any reason whatsoever, without assigning any reason to the User. As part of usual business practice, if SHSPL receives a cancellation notice and the order has not been processed/ approved by SHSPL, SHSPL shall cancel the order and REFUND the entire amount to User within a reasonable period of time; SHSPL will not be able to cancel orders that have already been processed, it is pertinent to note that the SHSPL has the full right to decide whether an order has been processed or not. Users hereby agree and undertake that the decision taken by the SHSPL is acceptable to User and User shall not create any dispute on the decision taken by SHSPL on cancellation.

SHSPL reserves the right to cancel any orders that classify as 'Bulk Order' as determined by SHSPL as per certain criteria. SHSPL Reward Point or Promo Code used for placing the 'Bulk Order' will not be refunded as per this cancellation policy. An order can be classified as 'Bulk Order' if it meets with the below mentioned criteria, which may not be exhaustive, viz:

  • Products ordered are not for self-consumption but for commercial resale;
  • Multiple orders placed for same product at the same address;
  • Bulk quantity of the same product ordered;
  • Invalid address given in order details;
  • Any malpractice used to place the order.

SHSPL Reserve the right, at its sole discretion, to change, modify, add or remove portions of this document, at any time without any prior written notice to user;

EXCHANGE

If you have an issue with your order, please contact our Customer Care Department within seven (7) days of receiving your product(s). While we cannot accept returns you may be eligible for a replacement or a refund. Please note that we monitor replacement and refund activity for abuse and we reserve the right to limit or decline either at our discretion.

PAYMENTS

  • We accept all Master and Visa debit and credit cards.
  • We also have CASH ON DELIVERY option

Limitation Of Liability

Under no circumstances SHSPL's liability shall exceed giving the User a replacement of the same product/ alternate product of the same value;

These terms and conditions are subject to Indian laws and any dispute shall be subject to jurisdiction of the courts in Bangalore (India) only.